Care Team

Family-Style Chicago Home Care from Caring Professionals

Home & Hearth was founded by family caregivers who understand firsthand the challenges and rewards of caring for an older loved one. We have walked in your shoes, and we base our high standards of care on our own personal caregiving experiences. This ensures that our clients feel they are being cared for like our own family members. We can even, in most cases, provide a caregiver in Illinois who speaks a client’s first language. Our caregivers consistently go above and beyond for our clients to help them live life to the fullest in the comfort and warmth of home.

Susan M. Oja, Founder and Owner

As one of seven children, Susan helped her siblings care for their aging mother. She says, “I remember getting my mother a milkshake, and as we were driving through the woods with the sunroof open, she looked at me with such deep gratitude, and said it was the best milkshake she ever had. That just really hit me – a milkshake of all things – you would think I had handed her the keys to the kingdom.” That small but significant moment is just the type of experience Susan encourages her caregivers to provide to clients. A lifelong DuPage County resident with decades of experience in the staffing industry, Susan has placed countless nurses and nursing assistants in hospitals, nursing facilities and schools, and uses those skills to help her provide her home care clients with the very best caregiving staff.

We Hire Only the Best Caregivers in Chicago

Hiring a caregiver in Illinois to work in your home is an important decision that takes careful consideration. Home & Hearth Caregivers makes your decision easy by using a thorough, four-step screening process to hire only reliable, compassionate caregivers you can trust.

  1. Application Review: Each potential candidate completes a detailed application to provide information about his or her past work history, education, credentials, certifications, and caregiving skills.
  2. Interview: A thorough, in-person interview is conducted to further assess experience, proficiency, empathy, and ability to communicate effectively. This also helps us match caregiver skill sets to client needs.
  3. Background Checks: Before making an offer, Home & Hearth Caregivers conducts a drug screening, fingerprinting, criminal check, DMV check, and Social Security validation. We also verify past job history and require positive responses from all references – or the candidate is not hired.
  4. Orientation, Training and Continuing Education: Before being assigned to any clients, caregivers must pass a comprehensive training and orientation program to ensure they are knowledgeable about policies, procedures and requirements, and can start operating effectively and safely from the start.

Additionally, we have caregivers who speak multiple languages, including Spanish, Hindi, German, French, Polish, Mandarin, Tagalog, and more. If you have a specific language need that isn’t listed here, please ask and we will do our best to accommodate you.

The safety and satisfaction of clients is our top priority, which is why we take our hiring process seriously. To learn more about finding the perfect caregiver in Illinois from our Chicago area home care team, call us at 800-349-0663 or fill out our online contact form.

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