The driving behaviors listed below are ranked from minor to serious. Many of the less serious issues may be overcome with changes in driving behavior or physical fitness, while the more serious behaviors may require your immediate action. Since driving ability seldom changes drastically in a short time, you should be able to track changes over time to get a clear picture of overall driving ability.

Here’s How to Use This List:

Observe driving over time, keeping notes to help you understand changes in driving ability.

Look for a pattern of warning signs and for an increase in the frequency of occurrence.

Driving Behavior Warning Signs

1.            Decrease in confidence while driving.

2.            Difficulty turning to see when backing up.

3.            Riding the brake.

4.            Easily distracted while driving.

5.            Other drivers often honk horns.

6.            Incorrect signaling.

7.            Parking inappropriately.

8.            Hitting curbs.

9.            Scrapes or dents on the car, mailbox or garage.

10.       Increased agitation or irritation when driving.

11.       Failure to notice important activity on the side of the road.

12.       Failure to notice traffic signs.

13.       Trouble navigating turns.

14.       Driving at inappropriate speeds.

15.       Not anticipating potential dangerous situations.

16.       Uses a “copilot.”

17.       Bad judgment on making left hand turns.

18.       Near misses.

19.       Delayed response to unexpected situations.

20.       Moving into wrong lane.

21.       Difficulty maintaining lane position.

22.       Confusion at exits.

23.       Ticketed moving violations or warnings.

24.       Getting lost in familiar places.

25.       Car accident.

26.       Failure to stop at stop sign or red light.

27.       Confusing the gas and brake pedals.

28.       Stopping in traffic for no apparent reason.

For more information, please visit The Hartford Group at    

www.safedrivingforalifetime.com

Trying to resolve a business problem by the telephone has become a daunting task for most of us.  Long gone are the days when your telephone call would be immediately answered by a real person.  Instead, we are now confronted by a series of questions, requiring us to press the right buttons, in order to be connected with the service agent most capable of handling our problem.  Reaching the right person, communicating the problem and resolving the issue can be even more difficult for seniors. 

Seniors often struggle not only with the new technology but also with problems that aging may cause such as hearing loss, lack of concentration and sometimes even dementia.  Seniors may have greater success in resolving an issue over the telephone if they follow a few tips.

Be Prepared

1.        Know the problem.  Sit down beforehand and write out the problem, being as specific as possible.  Understand what the purpose of the telephone call is and what you hope to accomplish.

2.       Call early in the morning or other times when you feel most alert. 

3.       Make sure that you have all of your sensory enhancement devices, i.e., hearing aids, enhanced telephone headsets, reading glasses, available.

4.       Eliminate all background noises that may cause a distraction prior to making the call.

Making the Call

1.       Keep a notebook and write down the date and time that you are making the phone call.

2.        Listen closely to the instructions and write down each of the prompts that you believe apply to your situation.  In the event that you will have to call again, knowing the required prompts beforehand can help you more easily reach the desired party.

3.       When you reach the desired party, take note of the individual’s name and/or identification number and write it in your notebook.  Ask that in the event that you are cut off, if there is a direct way to call the agent back without having to go through all of the prompts again.

4.       State the problem as you have written it.  Being as precise as possible can help avoid confusion.  If the agent you reached is not the correct party, write down the name of the party or area that you need to reach and try to get a direct number.  If you cannot get a direct number, be sure that you know what prompt you need to use in the event you need to again call back.

Take the time to write down the results of your call and review it with the service agent before ending the call.  Make sure you understand what actions will occur (such as the removal of an expense from a bill) and when you will see evidence that the correction has been made.

By planning your call and making sure that you are free of distractions when making it, you should be well prepared to effectively communicate and resolve any outstanding issue.  By maintaining a written record of the call, with whom you spoke and what actions are to take place, you will be well prepared should any follow-up call be required.

___________________________________

Gary Lewis, CFP®, CASL®, has worked in various areas of

financial services since receiving his MBA from Northwestern University

in 1988.  He specializes in providing services to the mature market and helping seniors age-in-place.  He can be reached at gary@assetdesigncenter.com.

Bathing and personal hygiene of their loved one has long been a struggle for caregivers. If their loved one has dementia, this issue may further become one riddled with fear and trepidation. While bathing can be difficult for the elderly, it is necessary for skin cleansing and infection control as well as providing an opportunity for the caregiver to inspect the senior’s skin. Socially, a bath controls body odor, enhances social interactions and provides positive touch.  But the question remains, “How can we make shower time less of a strain on your personal relationship?”

§         Communicate Tell your loved what you are going to do before proceeding. “Mom, I am going to help you get undressed for the shower.” Approach from the front and maintain eye contact. If he/she becomes violent, back off and try another time.

§         Schedule Set up a bath schedule and use a calendar. Find a time of day where he/she is less likely to have outbursts. Use incentives to get him/her to bathe, such as telling your loved one that they must bathe before a favorite TV show or a favorite dessert. Once or twice a week is sufficient for seniors if they are not incontinent and keep the genital area clean.

§         Atmosphere Make it like a spa experience. Dim the lights and play relaxing, instrumental music. Use scented soaps/lotions, heated towels (use heated towel bars/containers or pluck them from the dryer) and a warm fuzzy bathrobe.

§         Temperature Turn up the heat one to two hours before the bath to keep the bathrooms warm. Seniors are often cold when we are wearing short sleeves. If there is tile in the bathroom, cover them with a plush bath rug or carpet (watch for falls). If you have an overhead heater, turn that on. Wear a t-shirt so you’re not overheated!

§         Safety Make sure the bathroom is safe - use bath chairs, non-slip mats/appliqués and grab bars. If the senior doesn’t feel safe, he or she will not agree to bathe.

§         Equipment Install a hand-held shower. The water spray in the face is distressing as often happens when sitting in a shower chair. The hand-held shower also allows the warm water to pour over them as they wash resulting in a greater sense of control.

§         Modesty Allow your loved one to do as much bathing independently as possible. Keep the doors closed and curtains drawn. Always cover the genitals with a washcloth or keep a light gown on the body that is not being bathed.

If your loved one still refuses to bathe, use alternative methods. Use no-rinse washcloths and dry shampoo. Try a “weekly bath” with everyday washing one part of her body using washcloths. For example, Monday wash her arms, armpits and back, Tuesday, feet and legs. Ask her to take that body part out of her clothes one at a time to wash, dry and then switch. It takes longer but your loved one may be more open to this. Sometimes you could time it during a trip to the washroom and use that as an excuse to clean the genitals. Use powders, body sprays, etc to help cover the body odor when you just can’t get them to bathe.

And lastly, many home care agencies offer a bathing service so that you don’t have to do the “dirty work”. Hire them and then go out for a cup of coffee to de-stress. Home & Hearth Caregivers offer a variety of packages that include bathing. Call us at 800-349-0663 for your complimentary, no obligation home assessment.