Hiring Practices

Home & Hearth Caregivers

How do you ensure your home care worker is reliable and honest? Hiring someone to work in your home and assist you or your loved one can be a stressful decision.  Home and Hearth Caregivers makes your decision easy.  We utilize a seven step process to ensure you have a trustworthy, effective caregiver.

Effective Hiring Practices Start With Recruiting

We look for caregivers with a history of senior care service. This background allows us to identify a pool of candidates that have the skills you need including patience, dependability and empathy.

Application Review

Each candidate completes a detailed application providing information about past work history, certifications and credentials, education and their skill set.

Interview

Once potential candidates are identified we conduct an in-person interview. This step allows us to better understand their experience, range of skills and how effectively they communicate. It also helps us assess their empathy, ability to provide effective care and match their skill set to our clients needs.

Background Check

Before making an offer, Home and Hearth Caregivers conducts drug screening, finger-printing*, criminal checks, DMV checks and social security validation. We check past job history and contact references. We require positive responses from references or the candidate isn’t hired.

*Home and Hearth Caregivers is registered with the Illinois State Police Fingerprint Repository for immediate notification of any new criminal activity, change in waiver status or an Illinois Department of Public Health correction of a record. We are also registered with E-Verify Case Alerts, which establishes that the employee is legal to work in the U.S. and provides work authorization case updates and expirations.

Orientation, Training and Continuing Education

Before our home workers take an assignment, we conduct a training and orientation program. This ensures they are knowledgeable about specific policies, procedures and requirements. This allows them to start operating effectively the first day they are assigned to a client.

351 West Hubbard Street Chicago IL 60654 US
708-352-4663
5/5 based on 5 reviews

Our Client Testimonials

When you’re looking for an agency, who will always have your back and help you out no matter what, Home And Heart is the agency to look too. They’re always there For Me. Their excellent staff is always a phone call away, and they always look out for their caregivers and to match you with your perfect client.

I have been with home and hearth for about two years. The staff is very kind and accommodating. They always take my needs into consideration. I have the utmost confidence in them that they will provide me with a caregiver for every shift that I need. Would definitely recommend.

My aunt has been receiving care through Home and Hearth Caregivers for over two years. We have been extremely happy with the prompt service, the quality of care and follow-up. Theresa has been wonderful to work with and ensures that my aunts needs are being met. I highly recommend Home and Hearth

Serving Suburbs
and Chicagoland

The Best Home Care for Seniors
in the Chicago, IL Area

At Home & Hearth Caregivers, we are proud to offer compassionate, family-like in-home care, respite care, and Alzheimer’s and dementia care services to seniors and families throughout Cook, DuPage, Will, Lake, McHenry Counties, including the following cities and towns: